PRIVACY POLICY

  1. INTRODUCTION TO PRIVACY POLICY
      Fisher Mall is dedicated to upholding the authenticity, safeguarding and confidentiality of your personal information, in accordance with the Data Privacy Act of the Philippines (Republic Act No. 10173).
      All information collected from our guests are processed in adherence to the general principles of transparency, legitimate purpose and proportionality.
      This Privacy Policy serves as a reference to help you comprehend Fisher Mall’s measures to protect your data. It outlines the following:
      1. The categories of information we collect
      2. The manner the company utilizes the data
      3. The protocols and procedures in place to maintain the confidentiality of your personal information.
  2. COLLECTION OF PERSONAL DATA
      We collect personal information when:
      1. You visit our malls and events
      2. You visit our websites, social media accounts, and digital platforms
      3. You sign up and create your account in our platform
      4. You interact with our representatives through emails, mails, phone, chat services, messaging services or face-to-face meeting
      5. You purchase or avail any of our products, services, promos and activities
      6. You apply for employment and consultancy services
      7. You provide personal information in relation to inquiries, complaints and/or for any other reasons
      The personal data we may collect include but not limited to the following:
      1. Your name, gender, month and year of birth, contact number and email address and other personal information to complete our business dealings and/or to address your concern
      2. Your IP address, login information, data dependent device, browser /app setting, geolocation information
      3. You social media behavior when you tag, mention, or post photographs of any events of Fisher Mall publicly on social media account (e.g. Facebook, Instagram, X, etc.)
  3. USAGE AND DISCLOSURE OF YOUR PERSONAL INFORMATION
      Fisher Mall collects, uses and discloses your personal data for the following purposes:
      1. To provide you the products and services you have requested
      2. To review your applications for employment, training, accreditation, and business proposals
      3. To oversee property, facility, activity, event management, and security
      4. To improve our offerings, services and procedures
      5. To provide relevant services and advisories, including responding to your questions, requests and complaints
      6. To share information about our products and services that might interest you
      7. To follow legal requirements and proceedings, including court orders, comply with legal obligations to protect public health, security, safe, and order
      8. To utilize information for statistical, analytical, and research purposes
  4. STORAGE/SECURITY AND RETENTION OF PERSONAL DATA
      We implement various security measures to protect your personal data, which is stored on secured servers accessible only to authorized personnel with special login credentials. We may destroy, encrypt, or anonymize your data once it is no longer needed and securely dispose of it without notice when the retention period expires, as per our Privacy Policy and applicable laws. We will retain your data as long as legally required or relevant for business purposes, whichever is longer.
  5. YOUR PRICVACY RIGHTS AS USER
      As a User of our website, you have several privacy rights concerning your personal data. These rights ensure that you have control over your information and can make informed decisions about how it is used. You may email us at dpo@fishemall.com.ph to facilitate your request in exercising your rights as follows:
      1. Right to Access
        You have the right to request for reasonable access to your data that are in our possession for at least a year. We will provide you with the information within 30 days of your request, unless doing so will adversely affect the rights and freedom of others.
      2. Right to Rectification
        In any case that your personal data is inaccurate or incomplete, you have the right to request for correction or updating of this information. Fisher Mall shall make reasonable efforts to ensure that data collected is current, complete and accurate.
      3. Right to Erasure
        You can request the deletion of your personal data under certain circumstances, such us when it is no longer necessary for the purpose for which it was collected.
      4. Right to Data Portability
        You can request to receive your personal data in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller.
      5. Right to Object
        If you object to specific purpose to for which we are processing your personal data, you can email us, and we will cease processing your data for that particular purpose.
      6. Right to Withdraw Consent
        If our processing of your personal data is based on consent, you have the right to withdraw your consent at any time, without affecting that lawfulness of processing based on consent before its withdrawal.
      7. Right to Lodge A Complaint
        If you believe your privacy rights have been violated, you have the right to lodge a complaint to the National Privacy Commission.
  6. ACCESS BY THIRD PARTIES TO YOUR DATA
      We may also require the services from third-party service providers to conduct certain services for specific activities and purposes. These third parties may be provided with your personal data in order for us to process certain transactions with you. Rest assured that our partner service providers have their own Privacy Policies and implement security measures to maintain confidentiality of the personal data that will be disclosed.
  7. USE OF COOKIES
      We use cookies for a variety of reasons. Cookies are identifiers that allow us to recognize your computer or device and tell us how and when the services or website are used or visited, by how many people and to track movements within our website. Please note that in most cases, there is no option to disable cookies without completely disabling functionality and features of this website. Therefore we recommend not to disable your cookies while using our platform.
  8. UPDATES TO THIS PRIVACY POLICY
      We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted in this page.
  9. CONTACT US
      Thank you for reading our Privacy Policy to the end! If you have any questions, suggestions, or request, please reach us out to: